The Debt Advisor Ltd: Regulatory Information

Regulatory Information

The Debt Advisor Ltd which also trades as The Business Debt Advisor is registered in England and Wales with registered number 06248441. The company’s registered office is c/o Xeinadin Manchester, 100 Barbirolli Square, Manchester, United Kingdom, M2 3BD.

Legal notice and disclaimer

In the event of dispute, all matters will be subject to the jurisdiction of English courts. This disclaimer and all terms and conditions on this site are governed by and to be construed in accordance with the laws of England and Wales.

Professional indemnity insurance

Our professional indemnity insurers are CNA Insurance Company Limited, 20 Fenchurch Street, London, EC3M 3BY.

Bribery Act 2010

It is the Company’s policy to conduct all of its business in a transparent, honest and legal manner. We take a zero-tolerance approach to bribery and corruption and we are committed to acting professionally, fairly and with integrity in all our business dealings and relationships.

The Company will monitor the effectiveness and review the implementation of this policy regularly, considering its suitability, adequacy and effectiveness. Any amendments to the policy following the review will be notified to staff after they are made.

This policy is implemented in accordance with the Bribery Act 2010 (the “Bribery Act”). It applies to all individuals working with the Company including principals, managers, employees (whether permanent, fixed-term or temporary), consultants, contractors, trainees, interns, staff seconded to the Company from elsewhere, home-workers, casual workers, agency staff, volunteers, agents or any other person connected to the Company’s business or their employees located in the UK and abroad (referred to as “staff” in this policy).

Conflicts of interest

Should a conflict of interest arise, either between two or more of our clients, or in the provision of multiple services to a single client, we will take such steps as are necessary to deal with the conflict. In resolving it, we would be guided by the Code of Ethics of the Insolvency Practitioners Association.

Codes of conduct and ethics

The Company, its directors, principals, and staff are subject to various codes of conduct. See here, for information about the Insolvency Practitioners Association “IPA” Regulation Overview which includes links to The IPA’s Code of Ethics.

The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.

Licensing body

Some of our directors, principals and staff are licensed to act as Insolvency Practitioners in the UK by the Insolvency Practitioners Association. Licensed Insolvency Practitioners are subject to the Insolvency Regulations and Guidance Notes and the Statements of Insolvency Practice.

Gregory Mullarkey, Stacey Nairn and Beverley Budsworth are licensed to act as Insolvency Practitioners in the United Kingdom by the Insolvency Practitioners Association.

Directors, principals or staff of The Debt Advisor Limited acting as licensed Insolvency Practitioners, act without personal liability at all times.

Rules governing actions

All insolvency practitioners are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional bodies that licence The Debt Advisor Limited’s insolvency practitioners can be found here. In addition, insolvency practitioners are bound by the Statements of Insolvency Practice (SIPs), details of which can be found here.

Complaints

At The Debt Advisor we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. Should you have any comments or complaints regarding an insolvency, please contact one of the Office Holders in the first instance. If you consider
that your comments or complaint have not been dealt with appropriately you should then put details of your concerns in writing to our Complaints Officer at complaints@thedebtadvisor.co.uk who will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a partner unconnected with the appointment.

If you still feel that you have not received a satisfactory response, then you may be able to make a complaint to the Complaints Gateway operated by the Insolvency Service. Any such complaint should be completed online using the form here: Complain About IP. If you have difficulty accessing the online complaints form, you can also make your complaint through the Insolvency Service Enquiry Line
at insolvency.enquiryline@insolvency.gov.uk or telephone: 0300 678 0015.

The Complaints Gateway will in turn determine if such complaint should be addressed by the Office Holder’s regulatory body.

Third party websites

This website contains links to third party websites. We provide these links for the convenience of visitors to our website. We make no representation and accept no responsibility regarding the accuracy of the information contained on third party websites. The existence of a link to another website does not constitute an endorsement of any organisation, or the services of any organisation, featured on that website. We can accept no responsibility for any loss or damage resulting from
following a link featured on our website.

No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, re-keying, or using any information storage and retrieval system, without permission in writing from The Debt Advisor Ltd.

The Debt Advisor Ltd is not responsible for the content of external websites.
Requests for permission or further information should be addressed to: Marketing Manager, The Debt Advisor Ltd, 18-22 Lloyd Street, Manchester, M2 5WA.

VAT

The Debt Advisor Limited is registered for VAT under registration number: 919 1563 12